FYI play installation instructions

Android devices

Before We Start

Thank you for signing up to FYI play it safe, the application that will help you to keep your children safer online!

This short guide, summarises installation instructions for FYI play (to be installed on the child device). For FYI safe, just download and install the app using our intuitive on-screen prompts.

Should you have any additional questions or need help, please contact us and we will put you in touch with one of our technology gurus.

Step 1 - Installation


    Download FYI play from the official FYI download site at:  FYI play


    Once downloaded, install the application and confirm the installation (also confirm any other permissions required by your device to allow the installation.)


    The installation and configuration process may differ from one device manufacturer and model to another, but should follow the same structure (refer to the different installation instructions for Samsung, Huawei, Xiaomi and the generic guidance for other Android devices).

    Installation time and responsiveness

    Installation time and responsiveness

    Once the application is installed, open FYI play to start the configuration phase of the installation.


    When this phase starts, give each screen at least 30 seconds to complete.  On slower devices, response to allowing permissions may not be immediate.


    Once FYI play has successfully completed the configuration component, the main control panel will display. Do not switch to other applications or the home screen during the installation until you see the main control panel (as shown).

    Step 2 - Setting the permissions

    Setting the permissions

      Some of these settings may be different for your device. Each of these elements are important to ensure that FYI play functions properly and to ensure ongoing monitoring.


      Our intuitive installation process will guide you through the settings described below.


      Media Capture


      FYI play needs permission to capture your child’s activity in order to analyse the content and alert you of potentially harmful events.


      Give FYI play the permission to start capturing your child’s activity on their device. If offered the option, it may be convenient to select “Don’t show again.”


      Background Execution


      Allow FYI play to run in the background.


      FYI play requires this permission so that it can continue to capture activity when other applications are being used in the foreground. This also allows FYI play to automatically restart itself when the Android operating system requires it to do so.


      Usage Permissions


      When prompted, find FYI play in the App Usage list and select it. Please “Allow” app usage.


      FYI play needs information about the app’s usage in order to ensure it remains active and appropriately capture activity and content. It is safe to allow FYI play to do so.


      Start on Boot


      Allow FYI play to start when your device starts up.


      This allows monitoring to continue even when the device restarts or battery outages occur.


      Battery Optimisation


      The Android operating system may terminate applications at will whenever battery power starts running low.


      Allow FYI play to be exempt from such termination so it can keep monitoring your child to keep them safer online.


      Notification Permissions


      To activate notifications for FYI play, swipe down the Android notifications bar and tap on the FYI play application to enable.


      Allow FYI play to issue notifications to ensure you will receive alerts from the application when necessary.

      Step 3 - Additional configurationGoogle Play Protect and security applications

      Additional configuration

      Because FYI play continuously captures your child’s activity and content for analysis, Google Play Protect (or other security apps that you may have installed) may terminate the FYI play monitoring service at times to optimise phone’s performance. If this stops your device from being protected, disable Google Play Protect from the Play Store app.


      As per the middle image below when prompted during install, you do not need to send the app for scanning if you downloaded it from FYI play

      Awesome! You're done!Your setup is now complete

      Follow us on social media

      Stay up to date with the latest.